Mobile Hotspots are available to check out from the library. Find them at the Audiovisual Desk on the lower level.
General Information
- The circulation of mobile hotspots is governed by the Circulating Mobile Devices Policy. A Device Loan Agreement must be signed before a device can be checked out.
- There are two lending models for the hotspots
- Our 2-week loan hotspots can be placed on hold can be renewed up to 6 times, if not on hold for another patron.
- Our 7-day loan hotspots circulate on a first come first served basis and cannot be placed on hold and do not renew.
- Hot spots can be placed on hold.
- Overdue fees are $1.00 a day. Service will be suspended on devices kept after the due date.
- Replacement cost for lost or damaged devices is $70.
- Replacement costs for accessories are set in the Circulating Mobile Devices Policy.
- Hotspots should be returned to a service desk and not in book drops.
- Users accept and agree to follow the Wright Memorial Public Library’s policies for Circulating Mobile Devices and Internet Use.
Device Information:
- Please Note: Do not leave hotspots continually plugged in. Once the battery is fully charged, the device should be unplugged. This optimizes the battery life and device performance.
- Up to 5 devices can be connected to one hotspot.
- Internet service is provided on Sprint’s 4G LTE network. Coverage can be checked at https://www.t-mobile.com/coverage/coverage-map. Coverage is not guaranteed.
- Devices are not equipped to roam and are not covered in Extended LTE, LTE Roaming and Off-network Roaming areas.
- Hotspots cannot be used internationally.
- Data is unlimited, but speed can be affected by Quality of Service adjustments on the network.
- Enjoy up to 10 hours of connectivity after the device is fully charged. To save the charge, turn off the device by pressing and holding the power button.
Troubleshooting:
If the hotspot is not working,
- Verify that the device is on and charged or plugged in.
If the hotspot is not showing as an available network on the device you want to connect,
- Verify that Wi-Fi is turned on in the hotspot.
If the Wi-Fi password/key is not being accepted by the device you want to connect,
- The password/key is case sensitive and must be entered as printed.
If you continue to have trouble, please return to the library with the device.